HPE Foundation Care Extended Service, 4 Year, 24x7x4 Hour

Keep support aligned with the demands of production infrastructure. HPE Foundation Care - Extended Service delivers 4 years of on-site maintenance with 24x7 coverage and a 4-hour response target, giving IT teams a clear path to restoration when hardware problems surface. This service includes parts replacement, phone support, and repair, with parts-and-labor coverage that helps simplify escalation and reduce administrative friction. For organizations that cannot afford long waits or off-site turnaround, on-site delivery matters: the work happens where the system lives, not after a shipping cycle. The value is predictability. A defined service window, a defined response time, and a defined support scope help procurement and operations teams plan with confidence. For environments where downtime carries direct cost, this service is built to shorten the distance between failure and recovery while keeping support ownership with a single vendor.