
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Sale Type | Initial sale |
| Term Length | 5 year |
| Technical Escalation | Vendor technical support and escalation |
| Includes Firmware Updates | Yes |
| Includes Security Patches | Yes |
| Mpn | G720-SVC-EMAINT-5 |
| Vendor | Brocade |
| Product Name | SUPPL ESSENTIAL 24X7 SW, G720 SWITCH DURATION 5 INITIAL SALE |
| Service Type | Software maintenance |
| Coverage Hours | 24x7 |
| Supported Platform | G720 switch |
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It provides continuous access to Brocade maintenance releases and security patches, plus vendor technical support and escalation for issues affecting the G720 switch platform.
No. This SKU covers software maintenance and vendor technical support. Hardware replacement is handled under a separate hardware support or warranty agreement.
Yes. Brocade support contracts are typically renewable; contact your A5 IT procurement specialist to arrange renewal and to avoid coverage gaps.
This service provides 24x7 access to vendor technical resources and escalation paths; specific response times depend on Brocade’s published SLAs and case severity.

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