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Create Free Business Account| Mpn | X84ICLKIT-SVS-RSW-4 |
| Vendor | Brocade |
| Category | software-services/cloud-licensing |
| Product Name | ESSENTIAL APP SUPPORT 24X7 RENEWAL, X84 ICLKITS |
| Platform Support | X84 ICLKITs |
| License Type | Support Renewal |
| Licensing Program | Brocade Support Renewal |
| Software Name | Essential Application Support Renewal (24x7) |
| Software Category | Application Support |
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No. This renewal focuses on application-level support for X84 ICLKITs, including incident intake and triage. Hardware RMA or return-to-factory services require separate support agreements.
24x7 intake ensures the vendor accepts application incident reports at any hour and will triage or escalate them according to the vendor’s support processes. It preserves vendor contact points for off-hour application incidents.
Yes. Coverage is associated with the registered mpn X84ICLKIT-SVS-RSW-4 and applies to the corresponding ICLKIT deployments.
Yes. Many customers layer application support renewals with hardware or RTN renewals to get both vendor-managed application troubleshooting and repair/workflow continuity. Coordinate with your Brocade representative to align contracts.
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