Veritas Standard Appliance Support 2 Year On-Site

Keep appliance environments covered with a service plan built around response speed and predictable support costs. Veritas Standard Appliance Support provides 24 x 7 on-site assistance with next business day parts and labor, helping teams address hardware issues before they turn into extended outages. This 2-year extended service is designed for organizations that depend on appliance availability and need a clear support path when failures occur. Phone support, web support, web knowledge base access, new releases updates, and parts replacement are included to help operations teams resolve issues efficiently and stay current on supported releases. For infrastructure teams, the value is not just coverage — it is reduced uncertainty. On-site service limits the burden on internal staff, while parts and labor support helps simplify repair events and keep maintenance costs predictable over the service term. It is a practical fit for environments where downtime carries real operational cost and support quality matters as much as the hardware itself.