Veritas Standard Appliance Support 3 Year On-Site

Keep appliance environments supported with Veritas Standard Appliance Support - Extended Service, a 3-year on-site maintenance plan built for organizations that need dependable service coverage without overextending budget. The contract combines parts and labor support with on-site response, helping technical teams address hardware issues where they occur and restore service with less disruption. Coverage includes new releases updates, web knowledge base access, web support, and phone support, giving administrators practical options for diagnosis and escalation. Repair and parts replacement are included, which helps streamline maintenance workflows when components fail or systems need hands-on service. With next-business-day response for parts and labor, this plan is well suited to environments where predictable turnaround matters more than immediate dispatch. It offers a balanced support model for production systems, branch deployments, and infrastructure teams that want vendor-backed coverage, clear service terms, and a lower-friction path to resolution over a 3-year lifecycle.