
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| License Type | Maintenance |
| Service Location | On-site |
| Licensing Program | ExtremeWorks |
| Subscription Term | 1 Year |
| Provided Support | Repair; Parts Replacement |
| Service Main Type | Maintenance |
| Service Description | 24 x 7 x 2 Hour |
| Service Characteristic | Parts & Labor |
| Service Name | ExtremeWorks - Extended Service |
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It means eligible service requests receive an on-site dispatch within two hours, any day of the week, 24 hours a day, subject to coverage scope and local availability.
Yes. The service characteristic is Parts & Labor, so covered parts required for repair are provided as part of the service.
Yes. On-site visits can be coordinated to align with your maintenance windows where practicable; scheduling is handled through Extreme Networks support workflows.
Response times are subject to local availability and logistics; confirm regional applicability with sales to verify 2-hour coverage at specific sites.

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