Veritas Standard Appliance Support 3 Year On-Site

Protect appliance availability with a three-year support plan built for teams that cannot afford uncertainty. Veritas Standard Appliance Support - Extended Service combines 24x7 access to phone and web support with next-business-day parts and labor response, helping you resolve hardware issues before they spread into broader service disruption. On-site service matters when remote troubleshooting is not enough. This plan includes parts replacement, repair, new releases updates, and web knowledge base access, giving operations teams a practical support path for maintaining service continuity and extending the useful life of the appliance. The parts-and-labor structure also makes budgeting more predictable over the service term. For organizations running production workloads on supported appliances, the value is straightforward: faster recovery, fewer surprises, and a support model aligned to enterprise maintenance expectations. It is a strong fit when the cost of downtime exceeds the cost of dependable coverage.