Veritas Standard Appliance Support 3 Year On-Site

Keep critical appliance deployments covered with a 3-year support plan designed to reduce disruption when hardware needs attention. Veritas Standard Appliance Support - Extended Service pairs on-site service with next business day parts and labor response, helping teams restore function without carrying excess spares or stretching internal staff. This service is built for environments where downtime has a direct operational cost. You get 24x7 support access, phone support, web support, and web knowledge base resources, plus new releases update coverage to keep the platform aligned with current fixes and service content. Parts replacement and repair are included, with a service model that combines physical and electronic support under one contract. For infrastructure teams managing production appliances, the value is in predictable coverage and faster resolution paths. Instead of treating support as an afterthought, this extended service gives you a defined response window, on-site assistance, and a 3-year term that fits longer refresh cycles and procurement planning.