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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Backup Server 895 EU |
| Bundle Support | Gold Software Support & Advanced RMA Hardware Support |
| Covered Period | 1 year |
| Provided Support | Remote monitoring, web knowledge base access, product info support, email support, new releases update, phone support, replacement, software support |
| Service Characteristic | Exchange service with next-business-day shipment |
| Service Type | Extended service |
| Remote Onsite | Remote |
| Service Duration | 1 year |
| Service Location | Service depot |
| Service Description | 24x7xNext Business Day support with depot exchange handling |
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It includes remote monitoring, web knowledge base access, product info support, email support, new releases updates, phone support, replacement, and software support.
The service duration is 1 year.
The service response time is next-business-day shipment.
No. The service is delivered remotely with depot-based exchange handling.

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