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Create Free Business Account| Mpn | AVE_PRM_TAM_CR_01 |
| Vendor | AvePoint |
| Category | software-services/support-warranties |
| Product Name | TAM STANDARD |
| Term | See vendor agreement |
| Service Scope | Technical Account Management |
| Delivery Model | Vendor-assigned technical account manager |
| Product Supported | AvePoint products as defined in the customer agreement |
| Support Hours | Varies by contract |
| Covered Period | Varies by contract |
| Provided Support | Technical Account Management |
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TAM STANDARD provides a named Technical Account Manager to coordinate vendor engagement, escalations, and lifecycle guidance. Exact scope and deliverables are defined in the customer agreement.
Term and renewal details vary by contract; consult your AvePoint order or reseller for the exact covered period.
Enterprise teams running AvePoint at scale, or organizations that require a predictable vendor contact and coordinated escalation path, will benefit most from TAM STANDARD.
Incidents are routed through your assigned Technical Account Manager who coordinates with vendor engineering and your operations teams per the escalation procedures in the purchase agreement.
AVEPOINT · AVE_CS_URL_01
AVEPOINT · PROFSRV_MS_TAM_SLVR_RENEW_01
AVEPOINT · AOS_O365_MGMT_SMB_02_02
AVEPOINT · AVE_CS_BL_01
AVEPOINT · AVE_CS_BM_01
