Avaya UPG ADV WFO R15 Data Ctr Redun 3Y

Maintain service continuity across your workforce optimization environment with this Avaya upgrade package for R15. Built for contact center organizations that cannot afford avoidable downtime, it adds data center redundancy and a 3-year coverage term to support resilient operations and steadier access to essential WFO capabilities. For teams running performance management, quality workflows, and operational oversight, redundancy is not a luxury — it is a control point. This licensing package is designed to help protect against infrastructure disruption by supporting a more durable deployment model for your Avaya environment. It is a practical choice for enterprises that need to align availability with business continuity requirements, especially where contact center performance directly affects customer experience and service levels. Because this is a targeted upgrade path rather than a broad platform purchase, it fits organizations that already understand the value of keeping WFO services online and consistent. The 3-year term also supports planning discipline, making it easier to budget for continuity without revisiting the same risk decisions every year.