Avaya UPG ADV WFO R11 F/T SCREEN RCDG 3YPP

Maintain continuous, vendor‑backed support for your Avaya Workforce Optimization (WFO) R11 screen recording module with this three‑year upgrade and support subscription (MPN 220078). Designed for infrastructure teams that must preserve recording availability and regulatory evidence, the subscription covers software upgrade rights and access to Avaya support for the specified WFO R11 recording component. Keep recording workflows stable during patch cycles and reduce time spent troubleshooting version compatibility across integrations. This SKU is intended as an upgrade addendum to existing WFO deployments — it does not replace base licensing but extends the lifecycle and vendor warranty for the screen recording feature. Purchase to reduce operational risk, accelerate incident resolution with vendor escalation, and keep your recording component current with R11 updates. For procurement, the MPN 220078 identifies this specific R11 screen‑recording support package and aligns renewal cadence to a three‑year term.