Avaya UPG ADV Survey Asst R3 Base 3YAN

Turn every customer interaction into measurable feedback with Avaya UPG ADV Survey Assistant R3 Base 3YAN. Built for contact center environments that need consistent post-contact survey collection, this base license supports structured feedback workflows across service operations. It gives teams a dependable way to gather customer sentiment at the point of experience, where response quality is highest and operational insight is most useful. For organizations managing service quality at scale, survey data is only valuable when it is captured reliably and tied to the right interaction. This license is designed to support that process over a 3-year term, helping teams standardize feedback collection, monitor satisfaction trends, and identify recurring friction points in the customer journey. It is a practical fit for operations that need more than anecdotal feedback and want a repeatable method for measuring service performance. Because it is a base license, it fits into broader Avaya contact center deployments where survey capability is part of a larger customer experience strategy. That makes it a strong choice for teams that need a controlled, long-term licensing model for quality assurance, customer experience analytics, and service improvement programs.