AVAYA UPG ADV ONE-X ATTD R3 EXTL DB 1YPP

Sustain attendant services and external database connectivity while performing One‑X Attendant R3 upgrades. This 12‑month Avaya upgrade package (MPN 239120) delivers the change-focused support you need to apply vendor releases without extended impact to telephony attendants or directory integrations. The offering targets upgrade-specific activities — validation guidance, release compatibility checks, and remediation advice tied to One‑X Attendant R3 and its external database configurations. For enterprise deployments where attendant uptime and directory accuracy matter, this SKU reduces risk during vendor-driven software change windows. Procurement teams choose this SKU to avoid full-time support costs while still gaining Avaya qualification and direct vendor escalation paths for upgrade issues. The scope centers on upgrade lifecycle activities; consult Avaya for broader maintenance or hardware coverage if you need ongoing operational support beyond the upgrade term.