UPG ADV ONE-X AGT R2 NON-AGENT 3YAN

Keep Avaya One-X Agent deployments on a defined support path with this 3-year non-agent upgrade offering. It is designed for organizations that want to preserve operational continuity without introducing unnecessary complexity into procurement or lifecycle planning. For contact center and communications teams, that means fewer surprises at renewal time and a clearer path for maintaining the software environment already in place. This type of licensing is especially valuable when the priority is continuity rather than platform change. Instead of reworking the stack, you extend coverage around the existing Avaya environment and keep the software aligned with business requirements over a longer planning horizon. That helps IT teams manage budgets more predictably while supporting the service levels expected by internal users and customer-facing operations. Because enterprise communications software often sits at the center of daily workflows, even small gaps in coverage can create outsized risk. A 3-year term gives procurement and infrastructure teams a longer runway, reducing administrative churn and helping standardize support planning across the organization. For teams responsible for uptime, user access, and operational consistency, that stability is the real value.