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Create Free Business Account| License Type | Agent package |
| Software Name | UPG ADV ONE-X AGT R2 DR AGENT 3YAN |
| Software Version | R2 |
| Deployment Model | Software-services |
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It is intended to support agent communication workflows and call handling in an Avaya environment.
No. It is a focused software package for a specific agent use case rather than a broad collaboration suite.
Contact centers, service desks, and operations teams that need controlled agent access should consider it.
The product name identifies the release as R2.
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