AVAYA UPG ADV DSKTP WALLBRD R6 CMS CONN 1YPP

Keep contact center visibility intact with one year of Avaya desktop wallboard CMS connection support. UPG ADV DSKTP WALLBRD R6 CMS CONN 1YPP is intended for environments that rely on wallboard reporting to monitor queue performance, agent activity, and service levels in real time. When those displays matter to supervisors and operations leaders, continuity of the CMS connection becomes part of the operating model. This support and upgrade offering is a practical fit for organizations that want to maintain reporting access without disrupting established workflows. It supports the infrastructure behind desktop wallboards so teams can continue using the metrics they depend on to manage staffing, response times, and service quality. For procurement teams, the one-year term makes renewal planning straightforward. For IT and contact center administrators, it helps preserve a stable reporting path tied to an existing Avaya environment. Choose this when wallboard visibility is operationally important and downtime in reporting is not acceptable. It provides a focused way to extend support for a specific CMS-connected desktop wallboard deployment, helping protect the value of the installed system while keeping performance data available to the people who act on it.