AVAYA UPG ADV CCCM R8 CM CONN 3YAN

Preserve advanced connectivity between Contact Center components and Avaya Communication Manager with this advanced CCCM R8 connector upgrade SKU. Designed as a three‑year term, the offering focuses on maintaining connector licensing, coordinating upgrades that affect connector behavior, and validating interoperability after release changes. The SKU helps infrastructure teams avoid connector service interruptions during CM or contact center platform updates by aligning upgrade timing and compatibility checks with Avaya guidance. This upgrade SKU is appropriate when you need vendor coordination for connector updates, reduced risk of integration regressions, and an expectation of continued connector support across major maintenance releases. It pairs with existing Avaya Communication Manager deployments and contact center solutions that rely on CCCM R8 connector functionality, providing a predictable upgrade path and a single vendor point of contact for connector‑related issues.