Avaya UPG ADV CCCM R6 CMS CONN 1YPP

Keep contact center reporting aligned with your Avaya environment through a 1-year CMS connectivity entitlement for CCCM R6. This license is intended for organizations that need to maintain access to call management and performance reporting capabilities while planning or completing a platform transition. For operations teams, continuity matters. When reporting access is tied to a specific release path, even a short interruption can affect staffing analysis, service-level tracking, and executive visibility. This entitlement supports a controlled approach to preserving that connection, helping you avoid gaps in the data used to manage daily performance and longer-term planning. It is a practical fit for enterprises that depend on CMS-backed reporting workflows and want to keep the environment stable during renewal, migration, or lifecycle management activities. By maintaining the licensed connection for a defined term, it supports predictable administration and reduces the risk of losing access to the reporting layer that many contact center teams rely on. For procurement and infrastructure leaders, this is the kind of software entitlement that protects operational continuity without overcommitting to a broader change before the organization is ready.