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Create Free Business Account| License Type | Upgrade license |
| Software Name | UPG ADV CC R6 ADV SEGMENT AGT 3YAN |
| Software Version | R6 |
| Deployment Model | Not specified |
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It is an upgrade entitlement for advanced contact center agent environments within an Avaya communications stack.
No. The product name indicates an upgrade license rather than a standalone full platform purchase.
The product name includes R6, which is reflected in the specs.
An upgrade license helps preserve continuity, reduce migration friction, and keep existing operational workflows intact.
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