Avaya UPG ADV AURA R6 SE SURV CORE 1YPP

Sustain Avaya Aura R6 core availability through incidents, upgrades and vendor escalations. This one-year advanced support contract delivers manufacturer software updates, direct Avaya case-handling and coordinated escalation to help minimize mean time to repair for core session and signaling components. Intended for infrastructure teams that must preserve production telephony and unified communications continuity, the package streamlines access to Avaya engineering and maintains entitlement for software fixes and releases. Choose this support tier when you need predictable coverage for a single 12-month term, clear escalation paths to Avaya, and vendor-managed software maintenance that reduces internal overhead. The contract preserves your investment in Aura R6 by ensuring you remain on a supported release track and have authorized access to patches and technical assistance when incidents impact business voice services.