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| Product Supported | Avaya Aura Messaging R6 |
| Covered Period | 5 years |
| Provided Support | Software updates and technical support for Avaya Aura Messaging R6 |
| Mpn | 222499 |
| Product Name | UPG ADV AURA MSG R6 1 SEAT SURV 5YPP |
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This SKU provides survivability and vendor support for one Avaya Aura Messaging R6 seat over a 5 year period, including software updates and technical assistance for that seat.
License transfer rules vary by Avaya contract; contact Avaya sales or your authorized reseller to confirm transferability and any required reassignment process.
Support channels and hours depend on Avaya's service definitions for the SKU. Confirm response times and hours with Avaya or your reseller at time of purchase.
This SKU targets a single-seat survivability scenario to preserve continuity for one mailbox, whereas full-system support covers broader platform components and multiple seats.
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