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| Pricing Type | Term support |
| Product Supported | Avaya ASBCE R7 Standard HA, 4,001+ user tier |
| Support Hours | Standard support coverage |
| Bundle Support | High availability |
| Covered Period | 3 years |
| Provided Support | Advanced support and upgrade coverage |
| Service Characteristic | Upgrade entitlement for supported software |
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It provides advanced support and upgrade coverage for Avaya ASBCE R7 Standard HA environments in the 4,001+ user tier.
The coverage period is 3 years.
It is intended for high-availability Avaya session border controller deployments.
A 3-year term helps reduce renewal churn and gives infrastructure teams a clearer planning horizon for support and upgrade management.
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