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| Mpn | 233114 |
| Brand | Avaya |
| Category | software-services/professional-services |
| Model Name | UPG ADV ASBCE R6 ADV HA 1-500 3YAN |
| Manufacturer Name | Avaya |
| Manufacturer Part Number | 233114 |
| Service Type | Advanced support and upgrade entitlement |
| Remote Onsite | Remote and onsite coverage (as scoped) |
| Duration Hours | 2,880 hours |
| Service Duration | 36 months |
| Service Location | Customer site and remote |
| Service Description | Advanced 3-year support for Avaya R6 HA with upgrade rights for 1–500 devices |
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It indicates the support SKU is sized to cover up to 1–500 Avaya devices within the scope of the agreement, simplifying procurement and license mapping.
Yes. The SKU includes entitlement to R6 upgrade binaries required to maintain the HA environment during the agreement term.
Support is delivered primarily via Avaya’s support channels with onsite assistance available as scoped or contracted in addition to remote services.
This product is sold as a 36-month (three-year) advanced support term.
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