Avaya UPG ADV APOM R3 DR SMS Channels 3Y

Preserve continuity for APOM R3 DR SMS channel environments with a 3-year Avaya support entitlement. This coverage is intended for organizations that rely on messaging workflows and need a defined support structure to keep operations stable over time. For infrastructure and telecom teams, the benefit is operational control. A term-based support agreement helps reduce uncertainty around service issues, simplifies renewal planning, and keeps the platform under an active vendor-backed support framework. That is especially important when SMS channels are part of customer engagement, alerting, or business process communications. This entitlement fits procurement strategies that favor predictable coverage and lifecycle alignment. It gives teams a clear support horizon for budgeting and maintenance planning while helping protect the availability of a critical communications component. Choose this option when the goal is to maintain service continuity, reduce support ambiguity, and keep APOM R3 DR SMS channels covered under a structured 3-year agreement.