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Create Free Business Account| Pricing Type | Multi-year service SKU |
| Mpn | MPN 349424 |
| Vendor | Avaya |
| Category | Support & Warranties |
| Product Name | UPG ADV AIXWE15 CR CT ENCRPN SRV 3YMO |
| Product Supported | Avaya AIXWE15 |
| Support Hours | Per Avaya policy |
| Covered Period | 3 years |
| Support Channel | Phone and web case submission |
| Provided Support | Advanced upgrade and encryption remediation |
| Service Location | Remote |
| Service Description | Vendor-managed upgrade and encryption entitlement maintenance |
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It addresses upgrade eligibility, encryption-related remediation, and vendor-backed escalation for Avaya AIXWE15 over a multi-year period.
Coverage is provided for 3 years from the service effective date tied to the order.
The SKU provides vendor-managed remote remediation and escalation; onsite services require separate ordering or an add-on contract.
Yes. The service includes documented vendor entitlements that support audit evidence for upgrade and encryption support.
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