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Create Free Business Account| Product Supported | UPG ADV AAEP6 ASRPROXY3PTY CONN PT 3YAN |
| Covered Period | 36 Months |
| Provided Support | Advanced Support Upgrade |
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Yes. The Advanced Support Upgrade prioritizes incidents that involve third‑party ASR/proxy connectivity and helps coordinate troubleshooting and escalation with Avaya's support organization.
Coverage is provided for 36 months (three years) from the effective start date specified on the order.
The SKU includes vendor access for applicable software updates and remedial patches related to AAEP6 ASR proxy connectivity during the covered period.
This SKU is intended for production integrations where vendor engagement and timely remediation are required; discuss options with Avaya or your reseller for non‑production licensing.
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