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Create Free Business Account| Pricing Type | Support subscription |
| Product Supported | Avaya ONE-X Agent R2.x |
| Support Hours | Standard business support |
| Bundle Support | Non-agent support |
| Covered Period | R2.x release term |
| Provided Support | Support coverage |
| Service Characteristic | Version-specific maintenance coverage |
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It applies to Avaya ONE-X Agent R2.x environments.
No. This is a non-agent support offering.
It is intended for enterprise teams maintaining an existing Avaya communications deployment.
It keeps support aligned to the specific release in use, which helps reduce ambiguity in maintenance and escalation planning.
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