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Create Free Business Account| Mpn | 219388 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SSU MOD MSG R5.X AN |
| Product Supported | SSU messaging module for Avaya R5.x environments |
| Support Hours | Refer to Avaya support agreement |
| Covered Period | Annual (AN) — see contract |
| Provided Support | Module-level messaging support for SSU in R5.x (refer to Avaya terms) |
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SSU MOD MSG R5.X AN (MPN 219388) provides annual module-level support focused on SSU messaging for Avaya R5.x. For definitive scope, response times, and exclusions, refer to the Avaya contract and ordering documentation tied to this MPN.
The SKU identifies module messaging support for R5.x; compatibility and upgrade guidance are provided through Avaya support. Confirm upgrade coverage and prerequisites with Avaya or your reseller.
Entitlement validation is performed via Avaya’s support portal and order records. Provide your contract/order details when contacting Avaya support to confirm entitlement for MPN 219388.
Combining module-level SKUs with broader support agreements depends on Avaya ordering rules and your reseller. Review your existing Avaya contracts or consult your Avaya account representative to align coverages.
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