Avaya SSU IM R5.x PERF-ADM 1–50 VCE SYS AN

Keep administration and core IM services available during high demand and planned maintenance windows. This PERF-ADM subscription covers Avaya IM R5.x administrative functionality for systems sized 1–50 VCE for a 12-month term. The offering focuses on proactive problem resolution, validated bug fixes, and escalation paths that shorten time-to-repair for administration-level incidents. Procurement teams receive a clearly scoped coverage footprint tied to the MPN 219467, making renewal and entitlement audits straightforward. Operational teams get targeted access to vendor resources for configuration-impacting issues, administrative feature regressions, and interoperability guidance for supported R5.x releases. The support subscription is intentionally scoped for administrative performance scenarios rather than feature development or professional services, which preserves budget predictability while delivering a measurable reduction in incident duration and administrative downtime.