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Create Free Business Account| Mpn | 220227 |
| Vendor | AVAYA |
| Category | software-services/support-warranties |
| Product Name | SSU CONF R6.X STD AN |
| Product Supported | SSU configuration for Avaya R6.x environments |
| Support Hours | Refer to Avaya support agreement |
| Covered Period | Annual (AN) — see contract |
| Provided Support | Configuration support for SSU tied to R6.x (refer to Avaya terms) |
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SSU CONF R6.X STD AN (MPN 220227) provides annual standard support focused on SSU configuration artifacts for Avaya R6.x environments. For detailed scope, SLAs and excluded activities, consult the Avaya contract documents associated with this MPN.
The SKU defines the support product and term; entitlement and site coverage are specified in the Avaya ordering and contract documents. Confirm per-order scope with your Avaya account team or reseller.
Renewal and upgrade options are handled through Avaya’s support lifecycle and your reseller. Refer to Avaya renewal policies and the original purchase agreement for upgrade paths.
Open cases via Avaya’s designated support channels. Your contract and Avaya support portal will list the authorized case submission methods and required request payloads for MPN 220227.
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