AVAYA SSU CM R5.X ANALOG 1001+ AN

Protect operational continuity with a 4-year on-site service plan built for AVAYA environments that need fast, accountable support. This HPE Care Pack ServiceONE Partner Support package combines parts replacement, repair, and labor under a physical service model, so issues are handled where the equipment lives instead of waiting on depot turnaround. Next Business Day response helps shorten exposure when a fault interrupts service, while the on-site delivery model reduces the friction of packing, shipping, and tracking hardware. For teams responsible for business communications or lab systems, that means fewer delays, clearer escalation paths, and a more predictable support experience. The parts-and-labor structure is especially valuable when internal staff time is limited or when service windows are tight. Rather than absorbing the cost and coordination burden of separate repair steps, this plan keeps remediation under one contract. It is a practical fit for organizations that value response time, field service access, and a defined support term over ad hoc break-fix coverage.