Avaya SSU CC R5.X Elite Per Agent 251+ PP

Sustain a large contact center environment with support coverage designed for 251+ agents. SSU CC R5.X ELITE PER AGT 251+ PP is tailored for Avaya deployments that need per-user support alignment across a substantial installed base, helping teams maintain continuity without disrupting the current operating model. For enterprise communications teams, scale changes the support equation. Larger agent populations demand tighter control over maintenance planning, version support, and service continuity. This offering is positioned for organizations that have already standardized on Avaya CC R5.x and want to protect that investment with coverage that matches the size and structure of the deployment. Rather than introducing unnecessary complexity, this support model helps keep the environment stable and supportable. It is a practical fit for procurement and operations teams that need to renew confidently, preserve uptime expectations, and keep a mature contact center platform aligned with business requirements.