AVAYA SSU APC R4.X PRED AGT 11-25 AN

Optimize Avaya predictive routing and analytics by subscribing to support for APC R4.x predictive agents under MPN 208632. This annual offering targets environments sized between 11 and 25 predictive agents and focuses on keeping agent logic, model updates, and integration points in supported states. For operations teams, the subscription reduces time spent diagnosing agent prediction errors, provides vendor-sourced patches, and documents compatibility guidance for incremental platform changes. Procurement gets a clearly scoped annual SKU that maps to agent count, simplifying license reconciliation and renewals. Activation through your Avaya channel registers entitlements in the support portal and grants access to downloads and case handling. Compared with generic maintenance, this SKU narrows coverage to predictive agent functionality in the APC R4.x family — minimizing scope gaps that can drive repeat troubleshooting and external consulting costs.