Avaya SSU APC R4.X Predictive Agent 101–250 Annual Support

Ensure predictable performance for predictive routing and agent-based features across 101–250 agents with a one-year Avaya support subscription (MPN 208641). This annual SKU covers software maintenance and vendor-provided fixes for the R4.x predictive agent component, delivering update access and registered-case handling that sustain production routing accuracy. Buying this support avoids unsupported operational exposure and simplifies lifecycle management for agent licenses counted within the 101–250 bracket. The package is tailored for mid-scale contact centers that run R4.x predictive services and require vendor-backed remediation and update access during the annual term. Use this subscription to keep predictive models current with platform patches and to preserve entitlement for escalations and release compatibility.