Avaya SA PREF CMS R19 AV PT RTSK ADDL 3YAN

Maintain confidence in Avaya CMS R19 operations with an additional 3-year support term. This service entitlement is designed for organizations that depend on stable communication infrastructure and need a clear path for ongoing vendor coverage without disrupting operational planning. For infrastructure and procurement teams, the value is straightforward: extended support helps preserve continuity, supports maintenance budgeting, and reduces uncertainty around software lifecycle management. In environments where communication systems are tied to customer experience and internal responsiveness, that kind of coverage matters. This entitlement is especially relevant when the platform is part of a larger contact center or communications stack that must remain aligned with vendor support timelines. By extending coverage, teams can plan upgrades, renewals, and operational commitments with more confidence and fewer surprises. When uptime, supportability, and lifecycle discipline are part of the requirement, this 3-year additional support term gives CMS R19 the coverage window needed to stay operationally ready.