Avaya SA PREF AEP R8 Multi-Channel Lab

Keep Avaya Experience Portal R8 (AEP R8) multi-channel lab environments aligned with production standards through a 36-month Avaya maintenance agreement. This lab-focused support maintains entitlement to software fixes, security patches, and release updates, ensuring test environments reflect vendor-certified behaviour and reducing drift when validating upgrades or integrations. For platform architects and lab managers, manufacturer-backed coverage reduces risk during long-term multi-release testing, shortens fault isolation, and preserves access to Avaya engineering for complex lab issues. Choosing Avaya support for lab capacity avoids the blind spots common with ad-hoc or expired entitlements: you retain predictable access to fixes, formal escalation channels, and the assurance that test configurations remain supported through the lab lifecycle.