Avaya SA PREF AEP R8 ASR PRX 3CON DR 1YPP

Protect the automatic speech recognition (ASR) proxy path in Avaya AEP R8 deployments with a focused one-year support subscription. This SKU provides coverage for the ASR proxy disaster recovery component sized for three concurrent connections, ensuring that critical voice processing and media proxying recover reliably during failover or maintenance events. The subscription grants access to Avaya software updates, bug fixes and official case handling — important when latency, recognition accuracy or proxy handoffs affect contact center SLAs. For infrastructure owners and architects, this SKU simplifies procurement by assigning support to the exact ASR proxy element rather than broader platform bundles. Use it when you need predictable one-year coverage for the ASR proxy, timely software fixes, and case-driven escalation paths that accelerate troubleshooting and minimize service disruption.