Avaya SA PREF WFO12 MDMKT CR 3YAN 3-Year Support

Protect core Workforce Optimization functions across distributed contact centers with a three-year Software Assurance Preferred plan (MPN 235849) for Avaya WFO12. This contract preserves access to maintenance releases and licensed support defined under Avaya’s preferred assurance tier, so IT teams can prioritize incident resolution over procurement cycles. Designed for multi-site environments that require consistent patching cadence and predictable renewal costs, the 3-year coverage reduces administrative churn and helps keep compliance current across licensing pools. Purchase this offering when you require multi-year continuity for monitoring, recording and analytics components of WFO12 and want to avoid single-year budgeting volatility. Documentation and entitlement tracking align with Avaya’s support records to streamline case intake and license validation.