Avaya 296008 SA PREF WFO R15 Data Ctr Redun 1YPP

Maintain service continuity for Avaya Workforce Optimization R15 with 1-year preferred support focused on data center redundancy. This entitlement is designed for enterprise environments where workforce optimization tools support scheduling, reporting, and operational oversight, and where service interruptions can affect both agent productivity and management visibility. Preferred support helps reduce uncertainty around recovery and issue handling by keeping the software under an active vendor support arrangement. For infrastructure and operations teams, that means a clearer path when questions arise and a more predictable way to preserve the availability of a critical workforce platform. This 1-year coverage aligns well with annual budgeting and renewal planning. It is a practical fit for organizations that want to keep Avaya WFO R15 supported without overcommitting to longer terms, while still maintaining the service continuity expected in production contact center operations.