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Create Free Business Account| Vendor Name | Avaya |
| Mpn | MPN 352426 |
| Category | software-services/support-warranties |
| Product Name | SA PREF WEB GTWY R10 A/V PORT 1YMO |
| Product Supported | Avaya Web Gateway R10 (A/V ports) |
| Covered Period | 1YMO |
| Provided Support | SA PREF WEB GTWY R10 A/V PORT |
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This SKU provides A/V port entitlement and ties media-port licensing to the SA PREF support framework for Web Gateway R10, allowing vendor validation and inclusion in R10 maintenance processes under MPN 352426.
The product name includes the 1YMO designation to identify the subscription term for this A/V port entitlement. Use the MPN 352426 when coordinating renewals or entitlement validation with Avaya.
Yes — the A/V PORT SKU is intended to be associated with existing Web Gateway R10 SA arrangements so media ports and software maintenance are managed together. Provide your contract and system identifiers to your Avaya reseller for linkage.
The A/V port entitlement places media-port issues under the SA PREF support umbrella, which streamlines vendor validation and escalation for media-related incidents. For dedicated professional onsite intervention, procure a separate services engagement.
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