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Create Free Business Account| Mpn | MPN 232003 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF VPR5 ASR PROXY3PTY CN 3YAN |
| Product Supported | Avaya VPR5 and ASR proxy integrations |
| Support Hours | Not specified |
| Covered Period | 3 years |
| Provided Support | Preferred support for VPR5/ASR proxy third-party connectivity |
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Organizations that operate Avaya VPR5 or ASR components integrated with third-party proxy services and require vendor-backed troubleshooting, interoperability guidance, and maintenance over a multi-year period.
The agreement provides preferred access to Avaya support for diagnostics, compatibility guidance, and maintenance updates related to VPR5/ASR proxy interactions. Specific remediations depend on the integration details and support entitlements.
This SKU is offered with a 3-year covered period for preferred support and maintenance; renewal terms are managed through Avaya quoting and customer account records (MPN 232003).
Open cases through your Avaya customer portal or designated technical account representative and reference MPN 232003 to ensure the case is handled under the preferred support agreement.
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