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Create Free Business Account| Pricing Type | Per-term support |
| Product Supported | SA PREF UCE R6 STD /W CM R6 1YPP |
| Support Hours | Varies by contract |
| Covered Period | 1 year |
| Provided Support | Vendor software support and maintenance |
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Yes. The product name indicates coverage for UCE R6 together with CM R6 under a single one-year post-purchase plan. For exact coverage details, review the Avaya entitlement terms or contact your reseller.
1YPP denotes a one-year post-purchase plan. It specifies the support term associated with this SKU. Confirm activation and exact start/end dates with Avaya or your reseller at purchase.
Extensions are typically available through follow-on SKUs or renewal agreements. Contact Avaya or your authorized reseller to arrange multi-year coverage or transition to a different support tier.
Escalation procedures and response times depend on the contract and support channel selected at purchase. Contact Avaya support or your reseller to confirm escalation paths available with this one-year plan.
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