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Create Free Business Account| Pricing Type | Term-based maintenance |
| Mpn | 355326 |
| Vendor | Avaya |
| Product Name | SA PREF+UA RM SYS C100 1+8 MCU 1YMO |
| Product Supported | Avaya RM systems and related MCU components (1+8) |
| Bundle Support | PREF+UA RM SYS C100 |
| Covered Period | 1 yr |
| Provided Support | Software maintenance, technical support, and vendor escalation for RM and MCU |
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The 1+8 MCU reference indicates support coverage scoped to the multi-conference unit configuration and associated room-management endpoints listed on the entitlement.
Yes — the one-year C100 coverage includes access to authorized software fixes and patches for supported RM and MCU components.
Yes — C100 support includes vendor troubleshooting and documented escalation procedures to address interoperability and integration issues.
Renewal is processed as a term-based maintenance renewal. Contact your Avaya sales or channel partner to extend coverage and preserve entitlement continuity.
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