Avaya SA PREF+UA PRT NBD SYS C190 1YPP 355519

Sustain critical communications workloads with vendor-backed preferred support for Avaya System C190. This 1-year plan (MPN 355519) pairs prioritized technical assistance with next-business-day parts replacement to minimize on-site outages and speed Mean Time To Repair (MTTR). Engineers follow Avaya fault isolation and replacement procedures, and parts logistics are routed to meet the next-business-day commitment where available. Procurement teams choose this tier when a single-year, high-assurance coverage window aligns with hardware refresh or project timelines. Compared with basic break-fix options, the preferred plan shifts escalation management, parts sourcing, and response coordination to Avaya — reducing internal operational overhead and simplifying vendor accountability. Deliver predictable operational continuity for voice and collaboration services without adding headcount to your NOC. This support SKU is intended specifically for System C190-class systems; confirm eligibility with Avaya representative and include MPN 355519 on your order to ensure the correct service contract is applied.