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Create Free Business Account| Product Supported | Avaya System C130 |
| Covered Period | 3 years |
| Provided Support | Preferred + Upgrade Assurance, Next-business-day parts replacement |
| Service Characteristic | Parts replacement and software upgrade entitlement |
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NBD stands for next-business-day parts replacement: eligible failed hardware parts are dispatched for replacement with next-business-day delivery during the coverage period.
Yes. The plan includes Upgrade Assurance, which provides access to qualifying firmware and software updates for the covered Avaya System C130 during the three-year term.
This offering emphasizes next-business-day parts replacement and Upgrade Assurance. On-site labor availability depends on the specific contractual terms; confirm scope with your Avaya sales contact.
Open a case through Avaya support portal or your designated Avaya support channel and reference the SA PREF+UA PRT NBD SYS C130 contract to activate parts dispatch and entitlement verification.
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