AVAYA SA PREF+UA PRT NBD CAM RC240 3YAN

Protect Avaya communications infrastructure with preferred-tier support and a three-year next-business-day response commitment. This SKU pairs preference-level service (PREF) and UA software entitlements to provide prioritized handling and entitlement-based upgrades across a multi-year contract. It is designed for sites where rapid, scheduled parts or field interventions are required within the next business day, and where longer-term coverage reduces procurement cycles and cost volatility. IT leaders benefit from stable pricing across three years, entitlement continuity for software updates, and a support profile aligned to predictable business-day remediation rather than 24x7 escalation. This contract fits environments that demand quicker onsite attention than basic tiers while avoiding the premium of around-the-clock coverage.