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Create Free Business Account| Mpn | 355592 |
| Term | 3 Years |
| Vendor | AVAYA |
| Category | Support & Warranties |
| Product Name | SA PREF+UA PRT NBD CAM RC212 3YMO |
| Pricing Type | Contract |
| Product Supported | CAM RC212 |
| Support Hours | Next business day parts delivery (business hours) |
| Covered Period | 3 Years |
| Provided Support | Parts Next Business Day delivery; preferred software updates; prioritized case handling |
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Parts Next Business Day means that when a covered component is identified as defective, Avaya will dispatch replacement parts with an expected delivery on the next business day to the covered location, subject to terms and local logistics.
Yes. The PREF+UA portion indicates Preferred Software plus Upgrade Assurance, which provides access to certain software updates and upgrade eligibility during the 3 Years term.
This plan focuses on parts delivery; it does not include 24x7 onsite engineering. Onsite service may be arranged separately if required.
By relying on vendor-managed parts logistics with NBD delivery, you can keep fewer onsite spares while retaining rapid replacement capability, lowering capital tied up in inventory.
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