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Create Free Business Account| Mpn | 355591 |
| Vendor | Avaya |
| Category | software-services/support-warranties |
| Product Name | SA PREF+UA PRT NBD CAM RC212 1YPP |
| Product Supported | CAM RC212 |
| Support Hours | Next Business Day priority |
| Covered Period | 1 year |
| Provided Support | SA PREF + UA — priority NBD on-site (CAM RC212) |
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Priority Next-Business-Day indicates the contract places your service incidents in a higher-priority queue for on-site dispatch, with the field engineer scheduled the next business day following verification and parts availability.
Yes. The SKU includes UA (Upgrade Advantage) as part of SA PREF, which entitles you to vendor-supplied software updates and upgrades for the covered period.
No. This SKU provides priority next-business-day on-site coverage during standard business days. 24x7 coverage must be purchased separately if required.
Yes. One-year contracts can typically be renewed or extended through Avaya or an authorized reseller. Confirm renewal terms, pricing and any retroactive coverage requirements with your Avaya representative.
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