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Create Free Business Account| Product Supported | SA PREF+UA PRT 8X5 SYS C130 1YPP |
| Support Hours | 8x5 |
| Covered Period | 1 year |
| Provided Support | 8x5 technical support and update entitlement |
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The package provides business-hour support aligned to an 8x5 schedule for the SYS C130 product, combined with preferred UA entitlements for update eligibility and prioritized case handling.
Contact Avaya support or your reseller, reference MPN 355381 and SYS C130; the preferred UA entitlement included with this SKU confirms update eligibility and entitlement status.
This SKU documents Avaya support and UA entitlements; on-site hardware repair or replacement are provided only if covered by the hardware warranty or a separate service agreement.
Yes. Upgrades require purchasing the appropriate 24x7 SKU and coordinating with Avaya or your reseller to adjust the support term and effective dates.
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